Parish council website support and training
Friendly support from people who know councils
Every council receives comprehensive training when the site launches, followed by ongoing support by phone and email from our UK team. Whether it is a quick question about uploading an agenda, a change you would rather we made for you, or help with a change of clerk, you speak to someone who understands how parish councils work.
Help with your council’s web and email address is included too: see how we handle a .gov.uk domain for your parish council. If you would like to make changes yourself, see how the content management system for parish councils works.
When we're here
Our team is available Monday to Friday, 9:00am to 5:00pm. Support is unmetered, so you can ask as many questions as you need, subject to our fair use policy, rather than counting down a ticket allowance.
The person who built your site
You are never passed to an anonymous call centre. When you get in touch, you speak to the designer who actually built your website, so they already know your site, your council and your history with us.
How we can help
Monday to Friday
9:00am to 5:00pm
Call or email during office hours and a member of our UK team will help.
Fair and
unmetered
Ask as many questions as you need, subject to our fair use policy.
Speak to
your designer
You are never passed to a call centre. You speak to the person who built your site.
What's included as standard
Support is not an optional extra. Every website comes with ongoing help built in, at no extra cost.
Hosting and security updates and backups looked after for you
Content help a quick question about uploading a document or adding a page
Compliance guidance help keeping your site accessible and up to date
Ready for a better council website?
Let's build a website that works for your council and your community.
